eBay Integration: Connect & Fulfill Orders Automatically

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This following tutorial just explains how you can connect your eBay store with Merchize to fulfill your eBay orders.


For creating and syncing listings to eBay: Learn more about How to create eBay products from Merchize.


To serve eBay sellers, Merchize has added the feature of eBay Fulfillment. With this feature, sellers can:

  • Manage the orders, add multiple eBay accounts to Merchize safely.
  • Integrate and fulfill the orders on one or more your eBay accounts.
  • After integration and fulfillment, Merchize will update tracking on your eBay order.

To ensure your eBay accounts are not suspended, please read and follow this step-by-step guideline carefully before starting to connect your eBay account with Merchize. We are not responsible if you do not follow instructions. 

Integration Setup

Detailed Instruction to Connect Merchize with eBay

Log in your store on Seller.Merchize.com. 

From the left Menu, go to Integration → eBay

You will be directed to eBay connection management page which has appearance as picture below, it has 2 main parts:

  • The left side: Information about eBay connection guideline
  • The right side: List information about accounts which are connected to Merchize. You can disconnect if you want

To start connecting, you read carefully the guide information on the left side and tick on the checkbox “I have read and agreed with the documentation” to use this function.

When ticking on the checkbox, you can click on the “Copy eBay App URL” button to get Authorized Link.

Then, open a new tab (or dedicated IP/VPS: which is logging in your eBay account), paste the link copied in the previous step. You will be prompted to login to eBay from here. After loading, a confirmation will be displayed to grant access for Merchize’s application. Latterly, if you want to remove this application from your eBay account, you can go to the account setting to remove it.

In this step, you just need to click Agree.  

NOTE:  If you use VPS, other IP or proxy service to access to your eBay Account, you need to open the right VPS used for that eBay account you connect with Merchize (This is essential to avoid being suspected of unusual IP addresses or prevent multiple store associations if you connect different accounts.)


  • After clicking on the “Agree” button. If you already log in, you will be directed to the  Account eBay connection Management of Merchize. Here, on the Accounts connected, you will see your newly connected account with the status as active. Now, when you have an order on eBay, you can see immediately in the order section of Merchize, along with the order tag in the form “ebay_your_ebay_account_name”.

For example, when you go to the order section on Merchize, you will see the orders from Merchize have 2 tags in form: “ebay” and “ebay_your account name”. You can use these tags to identify which orders come from which eBay account. 

When you go to view each order, you also can see eBay tags and order_history section will show this order is imported from eBay. Now you only need to upload artwork (front/back) for this order to start Fulfilling.

In about 15 minutes to 2 hours, Merchize will fulfill this order and update the tracking code information into the order on eBay for you, helping to reduce the risk of dispute or return due to the late tracking.

Automate the Fulfillment Process

By default, for your first use fulfillment by Merchize , you need to Turn on “Auto-fulfillment” feature if you want to automate your order processing. (If you want to get your orders processed manually, or apply custom fulfillment progress, you need to contact Support Team to request appropriate configurations).

As eBay orders are fulfilled, Merchize will send the tracking information back to your eBay account and notify your customers.

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